.cta-chat-wrapper-01{background:white;padding:4rem 0;width:100%;scroll-margin-top:2rem}.cta-chat-01{background:white;border-radius:0;box-shadow:none;padding:2.5rem 2rem;max-width:1200px;width:100%;margin:0 auto;display:grid;grid-template-columns:40% 60%;gap:3rem;align-items:center}.cta-col-izq-01{display:flex;flex-direction:column}.cta-content-01{display:flex;flex-direction:column;gap:0;max-width:100%;text-align:left}.cta-title-01{font-size:1.8rem;margin-bottom:1rem;color:#061f3c;font-weight:700;text-align:left}.cta-description-01{font-size:1rem;color:#475569;text-align:left;line-height:1.5;margin-bottom:2rem;max-width:100%}.cta-buttons-01{display:flex;gap:1rem;justify-content:flex-start;flex-wrap:wrap;margin-bottom:1.5rem}.cta-btn-01{background:#E0002A;color:white;border:none;padding:0.75rem 1.75rem;border-radius:6px;font-size:0.9rem;font-weight:600;cursor:pointer;transition:all 0.3s ease;min-width:180px}.cta-btn-01:hover{background:#a50015;transform:translateY(-2px);box-shadow:0 8px 25px rgba(224,0,42,0.4)}.cta-quick-actions-01{display:flex;gap:0.75rem;justify-content:flex-start;flex-wrap:wrap}.quick-action-01{background:transparent;color:#475569;border:2px solid #e2e8f0;padding:0.4rem 1rem;border-radius:6px;font-size:0.8rem;font-weight:500;cursor:pointer;transition:all 0.3s ease}.quick-action-01:hover{border-color:#E0002A;color:#E0002A;background:rgba(224,0,42,0.05)}.cta-col-der-01{display:flex;flex-direction:column;position:relative}.chat-inline-01{background:#f8fafc;border:1px solid #e2e8f0;border-radius:6px;display:grid;grid-template-rows:auto 1fr auto;height:375px;position:relative;box-shadow:0 4px 15px rgba(0,0,0,0.08)}.chat-head-01{padding:0.75rem 1.25rem;border-bottom:1px solid #e2e8f0;background:#2d3748;color:white;border-radius:6px 6px 0 0;display:flex;flex-direction:column;align-items:flex-start;gap:0.25rem}.chat-head-01 h3{margin:0;font-size:1.1rem;font-weight:600}.chat-subtitle-01{margin:0;font-size:0.8rem;opacity:0.9;line-height:1.2}.chat-msgs-01{padding:1rem;overflow-y:auto;display:flex;flex-direction:column;gap:0.75rem;min-height:0}.chat-msg-01{padding:0.75rem 1rem;border-radius:12px;max-width:85%;word-wrap:break-word;line-height:1.4;font-size:0.95rem}.chat-msg-01.user-01{background:#E0002A;color:white;align-self:flex-end;border-bottom-right-radius:4px}.chat-msg-01.bot-01{background:white;color:#4a5568;align-self:flex-start;border:1px solid #e2e8f0;border-bottom-left-radius:4px}.chat-form-01{padding:12px;border-top:1px solid #e2e8f0;background:white;border-radius:0 0 6px 6px;display:flex;flex-direction:column;gap:0}.chat-input-wrapper-01{display:flex;gap:8px;width:100%;align-items:center}.chat-input-01{border:1px solid #e2e8f0;border-radius:8px;padding:0.75rem;font-size:0.95rem;background:#f8fafc;transition:all 0.3s ease;flex:1;min-width:0}.chat-input-01:focus{outline:none;border-color:#E0002A;background:white;box-shadow:0 0 0 3px rgba(224,0,42,0.1)}.chat-expand-01{background:#2d3748;color:white;border:none;width:36px;height:36px;border-radius:6px;cursor:pointer;transition:all 0.3s ease;display:flex;align-items:center;justify-content:center;font-size:1.4rem;line-height:1;flex-shrink:0}.chat-expand-01:hover{background:#4a5568;transform:scale(1.05)}.chat-send-01{background:#E0002A;color:white;border:none;width:36px;height:36px;border-radius:6px;cursor:pointer;transition:all 0.3s ease;display:flex;align-items:center;justify-content:center;font-size:1.2rem;flex-shrink:0}.chat-send-01:hover{background:#a50015;transform:scale(1.05)}.chat-send-01:disabled{background:#a0aec0;cursor:not-allowed;transform:none}.sr-only-01{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (min-width:1400px){.cta-chat-01{padding:3rem;gap:4rem;grid-template-columns:40% 60%;max-width:1400px}.cta-title-01{font-size:2.8rem}.chat-inline-01{height:500px !important}.chat-expand-01{width:38px;height:38px;font-size:1.4rem}.chat-send-01{width:38px;height:38px}}@media (min-width:1024px) and (max-width:1399px){.cta-chat-01{padding:2rem;gap:2.5rem;grid-template-columns:45% 55%}.cta-title-01{font-size:2.2rem}.chat-inline-01{height:430px !important}.chat-expand-01{width:34px;height:34px;font-size:1.3rem}.chat-send-01{width:34px;height:34px}}@media (min-width:768px) and (max-width:1023px){.cta-chat-wrapper-01{padding:2rem 0}.cta-chat-01{grid-template-columns:1fr;gap:2rem;padding:2rem}.cta-title-01{font-size:2rem;text-align:center}.cta-buttons-01{justify-content:center}.cta-btn-01{min-width:180px}.cta-quick-actions-01{justify-content:center}.chat-inline-01{height:320px !important;max-width:500px;margin:0 auto}.chat-expand-01{width:32px;height:32px;font-size:1.3rem}.chat-send-01{width:32px;height:32px}}@media (max-width:767px){.cta-chat-wrapper-01{padding:1rem 0}.cta-chat-01{grid-template-columns:1fr;gap:1.5rem;padding:1rem;border-radius:0}.cta-title-01{font-size:1.8rem;text-align:center}.cta-buttons-01{flex-direction:column;gap:0.75rem}.cta-btn-01{min-width:auto;min-height:44px;width:100%;padding:0.75rem 1.25rem}.cta-quick-actions-01{justify-content:center;gap:0.5rem}.quick-action-01{font-size:0.85rem;min-height:44px;padding:0.75rem 1rem}.chat-inline-01{height:420px !important}.chat-head-01{padding:0.75rem 1rem}.chat-head-01 h3{font-size:1.1rem}.chat-subtitle-01{font-size:0.8rem}.chat-expand-01{width:30px;height:30px;font-size:1.2rem}.chat-send-01{width:30px;height:30px;font-size:1rem}}.chat-msg-01 strong{font-weight:600;color:inherit}.chat-msg-01.user-01 strong{color:white;font-weight:700}.chat-msg-01.bot-01 strong{color:#2d3748;font-weight:600}.chat-msg-01 em{font-style:italic;color:inherit}.chat-exp-message strong{font-weight:600;color:inherit}.chat-exp-message.user strong{color:white;font-weight:700}.chat-exp-message.bot strong,.chat-exp-message.agent strong{color:#2d3748;font-weight:600}.chat-exp-message em{font-style:italic;color:inherit}